Frequently Asked Questions

Can I order if I don't live in France?

Of course! Any order placed on shop.margauxlormier.com can be shipped internationally.

What payment methods are allowed?

Payment on shop.margauxlormier.com can be made via credit card or PayPal.

What are the delivery times?

Shipping generally takes between 3 and 7 working days , except in exceptional cases. Delivery then varies between 2 and 4 days for shipments to France and between 2 and 6 weeks for international shipments . Please note, however, that delivery times are subject to variation (see the General Conditions of Sale ).

What are the shipping costs?

Shipments are made by green letter or tracked letter for shipments to France, and by tracked letter for international shipments. To find out the shipping costs for your order, you can calculate them from the "Basket" page of shop.margauxlormier.com and select your destination country via the appropriate field.

Shipping costs can sometimes seem a bit expensive when you're ready to place an order. Prices are calculated based on postal service rates and the weight of the item.

Can I place a custom order?

Absolutely! Feel free to contact me via the contact form to tell me about your project. I will be happy to review your request.